WINDFALL PROFIT/GAIN Definition

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WINDFALL PROFIT/GAIN is profit that occurs suddenly as a result of an event not controlled by the company or person realizing the gain from the event. For example, a hurricane may bring extraordinary revenue to a roofing contractor as a result of the natural disaster.

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MAS is Management Advisory Services.

CALL CENTER is the part of an organization that handles inbound/outbound communications with customers.

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